I had an incredible stay! The breakfast was superb, especially the British classic options, and the room was clean and comfortable. Plus, the junior suite upgrade was a delightful surprise!

Charming Stay with a Touch of Luxury

We enjoyed a delightful evening celebrating a special occasion. The interior décor was beautiful, and the staff truly pampered us with extra touches like complimentary drinks. The restaurant offered a varied menu, which made dining a pleasure. If you're keen on a quieter space, consider requesting a room away from the lively upstairs.

The room was spacious, but the lift service was extremely slow.

The breakfast was delicious with a great variety, and our kids loved the comfortable space of the suite. The staff was incredibly friendly, making us feel right at home during our stay. It was perfect for our family needs.

In my wife’s opinion, the room's lighting could really use an upgrade for families with children.

The room was spacious and impressively decorated. The cozy courtyard was perfect for unwinding after a busy day. I really loved relaxing on the sun terrace and enjoying the gorgeous garden area. Just a heads up, the bed felt a bit firm for my liking, but overall, it was a fantastic experience! 😊

Great bar area and courteous staff, but breakfast options were lacking variety.

Perfect for Families with Children

One night we spent there was quite nice. The breakfast blew my mind, fantastic choices for the kids and really great quality too. The staff were super polite, I mean they really went outta their way to help us out when we needed, like fetching a high chair right away. Oh and the bar area was modern and inviting, perfect for some downtime after a long day. just felt like a safe and friendly place to let the kids wander a little, which is rare these days.

It wasn’t cheap, but you get what you pay for and I think it’s acceptable for what we got.

Perfect for events near the Arena. Staff gave quick service during a busy breakfast. Unique historic decor adds charm.

unforgettable hospitality thanks to exceptional staff who made my stay special, just ask for bruno

Bruno’s outstanding service made our afternoon tea simply delightful!

Charming historical ambiance with excellent breakfast

I enjoyed the gorgeous Victorian architecture and the warm ambiance created by the cozy wooden beams during my stay. The breakfast was a highlight with a wide variety of delicious options, especially for the promotional price of £10. the noise from other rooms was a bit disturbing at times and could be improved.

I enjoyed the hotel's beautiful Victorian architecture and cozy wooden beams, which added a warm ambience. The accessible layout made moving around easy, and the comfortable seating areas were inviting for relaxation and socializing during our stay.

More comfortable seating in communal areas would be nice.

I loved the beautiful architecture and the cozy vibe! The huge bed in my double room was so comfy I didn’t want to leave. Just wish the bathroom could’ve been larger. 😌

The hotel offered a great location with attentive staff, making for a pleasant stay. While the building work outside was a bit of a bummer, the charming room and delicious breakfast made up for it. Just a heads up, the lifts were a bit slow at times.

I had a lovely time in the family room. The space was just right for us. Staff welcomed us with smiles and offered help whenever needed. Breakfast had a good variety, but the coffee could be better. The location was a bonus with easy access to coffee shops around. On the downside, I noticed the shower could have used a better clean. We returned to our suite one evening to find it hadn’t been made up, and housekeeping had already gone home. They did bring fresh towels but missed some cleaning overall. The TV also had limited channels. Little things like these can be easily fixed but made an impact on our stay. I'd definitely recommend this hotel for its friendly staff and spacious family rooms, but I hope they address those smaller issues soon.

100% recommend for a city break

Comfortable room, welcoming staff, we loved the great breakfast selection and the efficient handling of our minor room issue.

No issues here.